Changing Proxy Settings in Internet Explorer

Some Internet Service Providers (ISPs) in the Guam and CNMI get their Internet bandwidth via upstream Asian providers. Because of this IP addresses assigned to Guam and CNMI ISPs are primarily IPs assigned to Asia. In some cases the Centers for Medicare & Medicaid Services (CMS) as well as various other US Federal agencies only allow access to their websites and services from US affiliated IP addresses to reduce the risk of unauthorized access to their systems. The CMS EHR Incentive Program is one of those websites which blocks unauthorized IP addresses.

Unfortunately because of this Eligible Providers and Eligible Hospitals in Guam and CNMI may be unable to access the CMS websites. To fix this problem you can use a proxy server setup by your ISP which will route traffic to a US based Internet Service Provider. Below are procedures for enabling the proxy settings in your Internet Explorer. Please note that these settings may vary depending on the version of Internet Explorer that you are using as well as your ISP.

 

1. In Internet Explorer, click theTools button, and then click Internet Options.

*Note that if you do not see the Menu bar, press the Alt key.

2. Click the Connections tab, and then clickLAN settings.

3. Select the Use a proxy server for your LAN check box.

4. In the Address box, type the address of the proxy server and in the Port box, type the port number.

*For PTI, use proxy.pti1.com and 8080

*For MCV, use proxy.guam.gov and 3128

*Contact your ISP for proxy information

6. If your network requires separate proxy addresses for different services, such as HTTP, HTTPS, or FTP, click theAdvanced button, and then type the individual proxy server addresses to use.

7. When you are finished making changes, clickOK until you return to Internet Explorer.